Terms and Conditions

Welcome to The Cosmetic Planet. These Terms and Conditions govern your use of our website ("Website") and purchases of products. By using the Website or placing an order, you agree to these Terms, compliant with Pakistani laws, including the Electronic Transactions Ordinance 2002, Digital Nation Pakistan Act 2025, provincial consumer protection acts, and e-Commerce Policy framework.

1. Eligibility
You must be at least 18 years old to use the Website or purchase products.

2. Product Information & Orders
We aim for accurate descriptions, images, prices, and availability. Orders form a binding contract upon dispatch confirmation.

3. Payment
Accepted methods include cards and digital services. Prices in PKR include applicable taxes (Sales Tax Act 1990). For cash-on-delivery, withholding taxes may apply per FBR rules.

4. Shipping & Delivery
We process orders promptly; times and fees vary. Risk transfers on delivery.

5. Returns & Refunds
6. ⁠Eligible products may be returned within 7 days of receipt for refund, exchange, or credit (unused, original packaging, proof of purchase). Excludes shipping unless due to our error. See Return Policy for details, aligned with provincial consumer laws.

6. Privacy & Data
We process personal data per applicable laws and guidelines. Review our Privacy Policy.

7. Intellectual Property & User Conduct
Website content is protected; no unauthorized use. Do not use for unlawful purposes (Prevention of Electronic Crimes Act 2016).

8. Disclaimers & Liability
9. ⁠Provided "as is." Liability limited to order amount, per Pakistani law.

9. Dispute Resolution & Governing Law
Resolve amicably first; otherwise, Pakistani courts (preference for consumer courts). Governed by the laws of Pakistan.

10. Changes & Contact
We may update Terms; continued use implies acceptance. Contact: Thecosmeticplanet.info@gmail.com.

By using the Website, you agree to these Terms. We reserve the right to refuse service.